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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 278,006 ratings
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Problems in the last 24 hours in Jeffersontown, Kentucky
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Jeffersontown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (13%)
Total Blackout (9%)
TV (8%)
E-mail (4%)
Phone (3%)
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Live Outage Map Near Jeffersontown, Jefferson County, Kentucky
The most recent Spectrum outage reports came from the following cities:Louisville, Jeffersonville, Mount Washington and Prospect.
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City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Phone | ||
Total Blackout | ||
Internet | ||
Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Jeffersontown, Kentucky
Latest outage, problems and issue reports in Jeffersontown and nearby locations:
Bnolan92 (@bnolan92) reported fromMiddletown, Kentucky
@NotJKLMcClure @brandonbyrd21 @GetSpectrum They’re honestly the worst. I miss AT&T. For whatever reason they are not in this area.
Jack Fallot (@jfall92) reported fromGlenview Manor, Kentucky
@Kate_Chastain @GetSpectrum is a bully I dropped my equipment off and CANCELED MY service for bit while I move yet got a bill from a collection company and spectrum customer service said bc I didnt call them and cancel yet I verified when I dropped off equipment that I canceled what a joke
Natalie Schmitt (@SchmittInSchool) reported fromProspect, Kentucky
JCPS Families:Charter Communications is offering free @GetSpectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have service through Spectrum. To enroll, call 1-844-488-8395. Installation fees are waived.
Bubba Ray Lindy (@jclindeman) reported fromCity of Saint Matthews, Kentucky
Trying my best not to flip my sh*t in this store. @GetSpectrum is horrible.
Valentine (@valentinemonsta) reported fromLouisville, Kentucky
@Ask_Spectrum Called. Yet another issue and yet another long wait time before a technician comes out. That's 2 in about a week. So that's 2 days of work I miss. Plus not to mention hours of not being able to use the internet but I mean with your company that's the status quo #Monopoly
Leeł Saucey 🍾 (@YoWifeyFavorite) reported fromOkolona (historical), Kentucky
**** @GetSpectrum ... I’m feenin be team ATT
Jack Fallot (@jfall92) reported fromNorthfield, Kentucky
@GetSpectrum y’all stink .. I cancelled my service but still owe for a whole month silly policy to make someone pay for a service they didn’t use or have for the full month of the subscription @Spectrumbrushes
Bubba Ray Lindy (@jclindeman) reported fromPewee Valley, Kentucky
So get this you all. My wife is had a Time Warner email account for over a year. We haven't had any service with them for that length of time. Now all of the sudden @GetSpectrum shuts down her email without warning and wants us to pay for their service so that she can retrieve
Brianna Roby (@MorningBell4) reported fromHighview, Kentucky
@pksapienza @ATT @GetSpectrum I cut the cord years ago and use them only for internet now. Hulu for sports and tv, netflix and I'm getting Disney + or whatever when it comes out. We are super happy and never miss anything. (And an antenna for local stations.)
Horrorcrawler Gaming (@of_howard) reported fromClarksville, Indiana
I'm so glad that on my days off when I have the chance to do something I want my internet doesn't work. I'm the only one on it and can't stay connected. It's gotten worse since you guys lied to us and told us someone called you to replace our router when no one did @GetSpectrum
Horrorcrawler Gaming (@of_howard) reported fromClarksville, Indiana
@GetSpectrum internet is down again. Twice this week since you all "received a call from someone in our house about upgrading" even though none of us called you.
artgressick (@artgressick) reported fromPewee Valley, Kentucky
@Ask_Spectrum I think there is an outage in my area
NICK BRADEN (@npbraden) reported fromLouisville, Kentucky
@Ask_Spectrum The person I’m currently talking to via phone is probably the worst customer service rep I’ve ever dealt with #spectrumsucks
Jack Fallot (@jfall92) reported fromNorthfield, Kentucky
@Ask_Spectrum Super disappointing and would hope for more understanding and appreciation to a loyal regular customer who has no outstanding delinquent bills.. & was hospitalized during the time trying to cancel the service but I guess it’s too much to ask for a little consideration from you
ⓈⓄⒸⒾⒶⓁ ⓇⒽⓄⓃⒹⒶ (@SocialRhonda) reported fromCreekside, Kentucky
@bluefan3891 @WHAS11 @Ask_Spectrum @SPECNewsAlbany They are offering free services to low income families who don't already have service.
Bourbon Bitch (@VPonder) reported fromCity of Saint Matthews, Kentucky
@Ask_Spectrum Internet is down
J.T. Yuodis,PIO (@PIOYuodis37) reported fromLouisville, Kentucky
I just wanted to tell @GetSpectrum, the lady who helped me yesterday on the phone get my service switched, was possibly one of the sweetest people I’ve ever talked with.
XxScudMuffinxX (@XxScudMuffinxX) reported fromHighview, Kentucky
There has been 4-5 days during the month that @GetSpectrum has had an “outage” in my area. No TV, no internet. I pay $120 a month for good, “reliable” internet. It’s bull sh*t. I need the money back that I spent for no service so I can do something else since I have no internet.
ĸelѕey graf (@kelseeey5) reported fromWoodland Hills, Kentucky
@Ask_Spectrum needs to fix the “outage” in my area before the UL game at 2!!!!!!!
NICK BRADEN (@npbraden) reported fromLouisville, Kentucky
My @GetSpectrum bill rises every few months yet the service deteriorates every month 😫 #Spectrum #spectrumoutage @Ask_Spectrum
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
Zombie (@_Zombie_Crew_) reported
Dear @Ask_Spectrum , I cannot work with no WI-FI 4th outage this week . Get your over priced bullsh*t together !
Peachesss 🇲🇽🍑 (@leslieemarianaa) reported
@GetSpectrum is the worst (:
amy mills (@amy_partirish) reported
Im beginning to hate @GetSpectrum they always seem to release the bill when things go wrong and want work with you. It sucks
Scott Ladewig (@Ladewig) reported
So apparently, I'm a sucker for sticking with @GetSpectrum @Ask_Spectrum for 20+ years and adding their mobile service to the mix. Time to figure out where to take my mobile business, and then get ready to switch when fiber gets to our neighborhood.
Ri Lee (@LavishlyLivinRi) reported
@Ask_Spectrum @marjincharg3 Outage from 6 PM TILL CURRENTLY.
Catherine Masters (@tawakawnee) reported
I hadn't taken unemployment in 15 or 20 years and then supposedly I owe twc which I knew I didn't...That's why I just ignored that letter. I'm not some rebellious idiot
Zac posey (@posey_zac) reported
@Ask_Spectrum my new asus RT-AC68U router wont work with our spectrum modem is there a way to fix this
Marchea (@Shake_em420) reported
@Ask_Spectrum @SpectrumMobile4 I've hd u for 18 yrs Cable/Mobile.Paying 250-350 per month.60000.00!Railroaded, ***** and robbed. Not valued as a customer. Now that I've moved to help my mom, No spectrum hr so my CPhn is ovr 100/mo.Who does tht?W no proration evr @TMobile hr I cm!
Kari (@Lustful_Kari) reported
@Ask_Spectrum has ****** up my bill for the last time. Go ahead and cancel my services because I'm going to kill myself since yall wanna play games every ******* month. If you come to my funeral, you better pick up my equipment too.
Darkness on the Edge of Mab (@mabbymabmab) reported
@getspectrum You have the worst customer service that I have ever dealt with in my life. I don't use social media to go after corporations, but my lord you suck.